BCS Announces Extended Software Asset Management Contract with Shop Direct

Business Continuity Services (BCS), a trusted global provider of Software Asset Management (SAM) solutions and services, today announced, after working with them extensively throughout 2011, an extended contract with Shop Direct, one of its many key customers.

Shop Direct Group is the UK’s leading online and home shopping retailer with nine brands including Littlewoods, Very and isme. Shop Direct are using Software Organiser; a market leading software licence management tool supplied and supported by BCS that provides everything an organisation needs to effectively identify and control costly software assets.

Following a period of intensive SAM focused activity; Shop Direct has now engaged BCS to provide an ongoing SAM Managed Service Delivery Programme plus ad-hoc consultancy services.

Through their SAM Managed Delivery Programme, BCS is providing Shop Direct with a “per device, fixed fee, fully managed compliance service (FMS)”. BCS will manage Shop Direct’s SAM compliance programme, helping the organisation to maintain compliance, prepare for audits, plan software upgrade paths and control software maintenance costs. This enables the Shop Direct IT team to focus on their core responsibilities in the knowledge that these essential tasks are in experienced professional hands.

A Shop Direct spokesman stated; “BCS continues to work with us to ensure our internal software asset management solutions meet the high standards expected of a successful commercially driven company such as ours.”

Shop Direct has an annual turnover of £1.7 billion and over five million customers. Its contact centres and warehouses handle over 19 million calls and over 53 million items per year. To put this into context, this exciting online retailer sells a pair of jeans and a dress every 12 seconds. In recent years, Shop Direct has grown its online ecommerce trading with the IT department evolving in tune with these developments, thus necessitating the need to identify and better manage their increasingly expensive software assets.

With over 8,000 devices spread across multiple sites around the UK, Shop Direct was looking for a supplier with extensive SAM experience and impartial licensing knowledge. Having provided independent and accurate information for over 17 years on optimizing software licensing, normalising audit data and helping customers to achieve software licence compliance; BCS was an obvious choice.

Today, through its SAM Managed Delivery Programme and consultancy services, BCS is helping Shop Direct execute its Software Asset Management plan in order to achieve a controlled Effective Licence Position (ELP) enabling reconciliation and management of software installs plus identification and reduction of any associated risks. As part of the service, BCS also helps Shop Direct to effectively appreciate and manage multiple vendor software agreements and contracts in order to achieve a mature software licence compliance position.

Andy Fisher, New Business Development Director for BCS comments: “To date, we have enjoyed an excellent working relationship with Shop Direct. Over the past couple of years, we have worked together to enhance their ability to recycle and re-harvest their licence estate and as a result, Shop Direct now has its software licences and SAM practices under control. We are delighted that we have been invited to continue working with Shop Direct as I think this clearly demonstrates the value that we are providing through our SAM Managed Service Delivery Programme which now covers approximately 140,000 devices world wide for clients of all types.”

FACTFILE:
BCS is a trusted global provider of Software Asset Management (SAM) solutions and services with over 17 years’ of relevant experience. BCS also operate as the Exclusive Global Distributor for Software Organiser, a market leading software licence management tool that provides everything a customer needs to effectively control costly software assets. BCS solutions have helped customers save millions of pounds in unnecessary software licence fees and hardware maintenance costs.For further information please visit: http:/bcsltd.com/

BCS Announces 53 Percent Increase In “Like For Like” Sales

 Business Continuity Services (BCS), a trusted global provider of Software Asset Management (SAM) solutions and services, has announced it has increased turnover by 37 percent in the financial year to March 2011 and is well ahead of its increased target in the 2011-2012 Financial year.

Andy Fisher, New Business Development Director for BCS explains that the business has been way ahead of their sales targets all year too, with some phenomenal results: “In the 9 months to December 2011 we achieved 114 percent of our Target, with 86 percent of our Annual Sales Target being met in the 3rd quarter of the year! Comparing the same period for the last financial year we have an increase of 53 percent in “like for like” sales.”

BCS has a growing list of satisfied customers who are more than happy to share their experiences with the market, which goes some way to explaining why the business is expanding at such an impressive rate, especially given the current economic climate.

Shop Direct who recently extended its contract with BCS enthused “BCS works with us to ensure our internal software asset management solutions meet the high standards expected of a successful commercially driven company such as ours” and Shop Direct wasn’t the only BCS customer expressing its delight recently; Peter Sloane, Manager in IT Service Management for Provident Financial Consumer Credit Division was keen to express how BCS’ methods have been proven within his organisation: “We are pleased that we can directly attribute much of our expenditure fall to the introduction of Software Organiser, the BCS software reconciliation exercise, and our improved ability to recycle and re-harvest our licence estate as a result. I would recommend BCS to any organisation that is attempting to get its software licences and SAM practices under control.”

In order to offer its customers the highest level of service, BCS Ltd has doubled its staff numbers in the last year to keep up with increasing demand for its services, and has increased its office floor space by 75 percent to cover the planned expansion during the coming year, ensuring that all of its customers are supported by a highly dedicated and capable team.

Andy Fisher concludes “Our success is down to our methods being tried and tested, they really work and our customers trust that our staff can implement successful strategies within their business. It makes sense to employ a knowledgeable and focused team to meet and exceed our customers’ expectations.” BCS now handles a staggering 140,000 devices as part of its Compliance Managed Service offering and its Universal Software Library now includes 295,000 devices and details in excess of 200,000 software products.

For further information please visit: http:/bcsltd.com