Tuesday, 29 November 2011
That's Green: Facing the challenges of labelling changes from ph...
That's Green: Facing the challenges of labelling changes from ph...: Household laundry detergent manufacturers now have just over 12 months to remove phosphates from their products as the EU ban is due to co...
Deal signed with Innovation Group after successful pilot
German insurer DEVK has signed a three year contract with Innovation Group to use its Innovation Symbility Mobile Claims software, part of the Innovation Symbility Suite. The deployment follows a successful pilot phase.
Innovation Symbility Mobile Claims is a field-based scoping solution optimised for mobile devices to make qualified assessment of property claims on site. From January 2012, all DEVK adjusters will be able to create estimates with electronic support and complete accurate assessment of the claim speeding up the claims settlement process.
“By using Innovation Symbility Mobile Claims software, DEVK expects to increase customer satisfaction levels, as well as assure better documentation and improved efficiency from our adjusters” said Günter Kalkowski, head of property claims at DEVK.
“This new partnership with DEVK is an important milestone for bringing Innovation Symbility Suite onto the German market. With this opportunity we will be able to demonstrate the added value of Innovation Group’s software and outsourcing solutions for both insurance clients and other companies in the value chain. Our products allow closer collaboration between service providers and their customers while at the same time improve customer service levels and reduce costs.” said Robert Thomson, managing director of Innovation Group in the UK and Ireland.
With 1,200 offices, 2,270 tied agents and more than 4,000 part-time agents, DEVK is a number four property, number five motor and number six casualty insurance company in Germany.
From its German office branch in Stuttgart, Innovation Group specialises in outsourcing solutions for insurance companies, fleet operators and garage networks. The company has partnered with more than 3,000 service providers.
Innovation Symbility Suite is a service model consisting of three core software components:
• Triage – enables claims management teams to scope claims accurately and consistently, in turn providing adjustors and service providers with an accurate picture of the claim before their first visit.
• Symbility.net – a powerful data management hub that records and tracks all claims data, including supplier information and reporting on claims and customer experience.
• Mobile Claims – field based scoping solution that actively syncs with the data management hub to share claim information, eliminating replicated data and reducing rework and duplication.
www.innovation-group.com
Innovation Symbility Mobile Claims is a field-based scoping solution optimised for mobile devices to make qualified assessment of property claims on site. From January 2012, all DEVK adjusters will be able to create estimates with electronic support and complete accurate assessment of the claim speeding up the claims settlement process.
“By using Innovation Symbility Mobile Claims software, DEVK expects to increase customer satisfaction levels, as well as assure better documentation and improved efficiency from our adjusters” said Günter Kalkowski, head of property claims at DEVK.
“This new partnership with DEVK is an important milestone for bringing Innovation Symbility Suite onto the German market. With this opportunity we will be able to demonstrate the added value of Innovation Group’s software and outsourcing solutions for both insurance clients and other companies in the value chain. Our products allow closer collaboration between service providers and their customers while at the same time improve customer service levels and reduce costs.” said Robert Thomson, managing director of Innovation Group in the UK and Ireland.
With 1,200 offices, 2,270 tied agents and more than 4,000 part-time agents, DEVK is a number four property, number five motor and number six casualty insurance company in Germany.
From its German office branch in Stuttgart, Innovation Group specialises in outsourcing solutions for insurance companies, fleet operators and garage networks. The company has partnered with more than 3,000 service providers.
Innovation Symbility Suite is a service model consisting of three core software components:
• Triage – enables claims management teams to scope claims accurately and consistently, in turn providing adjustors and service providers with an accurate picture of the claim before their first visit.
• Symbility.net – a powerful data management hub that records and tracks all claims data, including supplier information and reporting on claims and customer experience.
• Mobile Claims – field based scoping solution that actively syncs with the data management hub to share claim information, eliminating replicated data and reducing rework and duplication.
www.innovation-group.com
Monday, 28 November 2011
That's Education: Technology firm gives away £10m to educational est...
That's Education: Technology firm gives away £10m to educational est...: vrSoftware, the developer of leading visual merchandising and design software vrMockshop, is continuing its commitment to training across ...
Big Data Analysis Fuels Intelligent Protection from Advanced Threats
Sourcefire, Inc., a leader in intelligent cybersecurity solutions, today announced that Immunet®, the company's advanced anti-malware solution, has surpassed 2 million installed endpoints. Immunet achieved this milestone due to its “big data” approach to endpoint security, which allows it to provide an additional layer of protection not afforded by traditional anti-malware technologies.
"The rapid adoption witnessed with Immunet demonstrates that users are seeking both an added layer of protection to bolster their defences and a more intelligent approach to block advanced threats," said Oliver Friedrichs, Senior Vice President of Sourcefire's Cloud Technology Group. "This intelligence comes from designing a product with a big data mindset, which is an absolute requirement in today's threat landscape. Traditional anti-malware solutions simply cannot achieve the protection and control that customers require."
The explosion and advancement of threats each day has allowed them to bypass traditional solutions. For example, threats today are transitory with at least 75 percent being seen on only a single endpoint. Threat lifetimes can be measured in hours that require a centralised “big data” repository that can be monitored, observed, culled and used to make intelligent security decisions for all of Immunet’s users. A data-driven approach also enables Immunet to gather real-world metrics on how technologies perform in the field. Immunet was built on the principle of Collective Immunity™, which is shared protective resistance gained through community and collective intelligence to fight against computer malware infection.
"The data deluge is having an impact on the changing nature of security management. Not only has there been an explosion in the sheer volume of data requiring protection, but there has also been a dramatic growth in threats as well as disclosed vulnerabilities," said Scott Crawford, research director, Enterprise Management Associates. "The centralised data approach enables the capability to collect and act on large data sets with great speed, accuracy, and efficacy."
Immunet 3.0 enables small businesses and consumers to create custom anti-malware signatures for more accurate protection against targeted attacks. Immunet 3.0 also offers an innovative Cloud Recall™ feature that can remediate previously approved files and automatically quarantine them in real time based on new threat information. In addition, the Immunet technology has outperformed all of its competitors and successfully defended against 100 percent of malware attacks in an independent test
conducted by the Malware Research Group.
Immunet 3.0 is available as a free anti-malware download from the Immunet website. Users can upgrade to Immunet 3.0 Plus for advanced anti-malware protection.
"The rapid adoption witnessed with Immunet demonstrates that users are seeking both an added layer of protection to bolster their defences and a more intelligent approach to block advanced threats," said Oliver Friedrichs, Senior Vice President of Sourcefire's Cloud Technology Group. "This intelligence comes from designing a product with a big data mindset, which is an absolute requirement in today's threat landscape. Traditional anti-malware solutions simply cannot achieve the protection and control that customers require."
The explosion and advancement of threats each day has allowed them to bypass traditional solutions. For example, threats today are transitory with at least 75 percent being seen on only a single endpoint. Threat lifetimes can be measured in hours that require a centralised “big data” repository that can be monitored, observed, culled and used to make intelligent security decisions for all of Immunet’s users. A data-driven approach also enables Immunet to gather real-world metrics on how technologies perform in the field. Immunet was built on the principle of Collective Immunity™, which is shared protective resistance gained through community and collective intelligence to fight against computer malware infection.
"The data deluge is having an impact on the changing nature of security management. Not only has there been an explosion in the sheer volume of data requiring protection, but there has also been a dramatic growth in threats as well as disclosed vulnerabilities," said Scott Crawford, research director, Enterprise Management Associates. "The centralised data approach enables the capability to collect and act on large data sets with great speed, accuracy, and efficacy."
Immunet 3.0 enables small businesses and consumers to create custom anti-malware signatures for more accurate protection against targeted attacks. Immunet 3.0 also offers an innovative Cloud Recall™ feature that can remediate previously approved files and automatically quarantine them in real time based on new threat information. In addition, the Immunet technology has outperformed all of its competitors and successfully defended against 100 percent of malware attacks in an independent test
conducted by the Malware Research Group.
Immunet 3.0 is available as a free anti-malware download from the Immunet website. Users can upgrade to Immunet 3.0 Plus for advanced anti-malware protection.
Integralis promotes internal expertise to meet global demand for IT Security and Information Risk Management solutions
Integralis, a global provider of IT Security and Information Risk Management solutions, today announced that it has made further internal promotions to meet the global demand for IT security by providing comprehensive, value-added services and platforms that help companies analyse, identify and manage information security risk.
To strengthen its worldwide solutions presence, Integralis has promoted Jon Hughes to Senior Vice President, Global Professional Services. Jon will be responsible for driving the growth and development of the IT security consultancy practice on a global scale. Jon is based within Integralis’ UK Head Office and joined as Director of UK Professional Services in November 2009. He has over 20 years’ experience in the IT industry, having held senior positions at organisations such as Sophos, Microsoft and ICL.
In addition, Integralis announced the promotion of Fredrik Hörnell as Vice President Global Partner & Vendor Alliances. Fredrik will develop and leverage partner and technology vendor business relationships worldwide, maximising the channel capabilities that all partners bring to the business, including those of parent company NTT Communications. Fredrik is based in Integralis’ Sweden office and has extensive experience across the International Channel market having held senior sales positions at organisations including VeriSign, NetIQ/Attachmate and Fortinet.
Commenting on the news, Integralis’ Chief Operating Officer Simon Church said: “I am delighted to be able to take advantage of the skill and expertise that we have right here on our doorstep. We are extremely fortunate to have such capability and knowledge in our business that sets us apart from our competitors, and we look forward to an exciting future as the world’s leading pure-play provider of advanced IT Security and Information Risk Management solutions.”
FACTFILE:
Integralis provides IT Security and Information Risk Management solutions on a global basis. We deliver a portfolio of managed security solutions, business infrastructure, consulting and technology integration services. As part of the NTT Communications Group, we help organizations lower IT costs and increase the depth of security protection, compliance and service availability. For more information, visit www.integralis.com.
To strengthen its worldwide solutions presence, Integralis has promoted Jon Hughes to Senior Vice President, Global Professional Services. Jon will be responsible for driving the growth and development of the IT security consultancy practice on a global scale. Jon is based within Integralis’ UK Head Office and joined as Director of UK Professional Services in November 2009. He has over 20 years’ experience in the IT industry, having held senior positions at organisations such as Sophos, Microsoft and ICL.
In addition, Integralis announced the promotion of Fredrik Hörnell as Vice President Global Partner & Vendor Alliances. Fredrik will develop and leverage partner and technology vendor business relationships worldwide, maximising the channel capabilities that all partners bring to the business, including those of parent company NTT Communications. Fredrik is based in Integralis’ Sweden office and has extensive experience across the International Channel market having held senior sales positions at organisations including VeriSign, NetIQ/Attachmate and Fortinet.
Commenting on the news, Integralis’ Chief Operating Officer Simon Church said: “I am delighted to be able to take advantage of the skill and expertise that we have right here on our doorstep. We are extremely fortunate to have such capability and knowledge in our business that sets us apart from our competitors, and we look forward to an exciting future as the world’s leading pure-play provider of advanced IT Security and Information Risk Management solutions.”
FACTFILE:
Integralis provides IT Security and Information Risk Management solutions on a global basis. We deliver a portfolio of managed security solutions, business infrastructure, consulting and technology integration services. As part of the NTT Communications Group, we help organizations lower IT costs and increase the depth of security protection, compliance and service availability. For more information, visit www.integralis.com.
Friday, 25 November 2011
Yahoo Undergoes a Christmas Makeover
Yahoo is hoping to transform their search pages for Christmas shoppers with the addition of new displays that allow users to search for recipes and find the best deals on their Christmas gifts too. The changes, which went live earlier this month have made it much easier for busy users to find what they need quickly and efficiently, and could even start a new trend amongst search engines, say SEO experts QueryClick.
Christopher Liversidge, QueryClick's Managing Director comments: “Yahoo's new search results have been created with the most important person in mind: the user. Yahoo have realised that this time of year is when people typically search for new recipes to try out at Christmas, and also look for the best places to buy Christmas gifts, so the changes that they've made make a lot of sense, as they will help make the user's search experience much easier during this often busy and very stressful holiday.”
For users searching for recipes, Yahoo has made five different changes, including adding a slider at the top of the search results pages from allrecipes.com and other recipe sites, the option to filter results by ingredients and new tabs to help the user filter their results further by calorie count and preparation time. Users can also search for meal type, occasion and go to Yahoo's dedicated recipe URL: recipes.search.yahoo.com. And for shoppers, the search options are even better, say QueryClick.
Chris continues: “Now when a user searches Yahoo for Christmas gifts, they can view a slider of products, view new deals and even look at the buying guides for certain products, just by clicking on the “Buying Guide” tab. Yahoo has also made some changes to its search results for entertainment queries, with tabs for videos and tweets now available to users, which should make this Christmas a lot easier for people all over the world, which is just a great result for everyone, especially everyone here at QueryClick.
It's this level of success that has seen QueryClick experience recession-defying growth as a company but also manage to create record return on investment for their clients, the list of which includes a variety of companies from globally renowned FTSE 100 firms to local start-up businesses.
Pioneers in innovation with their finger firmly on the industry pulse, QueryClick continue to put Scotland, and the UK, on the world map in terms of those leading the charge in innovative, results-led search marketing solutions.
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That's Christmas: Why not give the gift of cheap calls for Christmas...: According to a recent study carried out by the Centre for Retail Research, the UK will spend more on Christmas shopping via mobile phone ...
Sunday, 20 November 2011
That's Food and Drink: Fantastic! Caskmarque launches Real Ale Trail Cask...
That's Food and Drink: Fantastic! Caskmarque launches Real Ale Trail Cask...: The popular CaskFinder smartphone application has launched the World’s Biggest Ale Trail . Availa...
That's Magic! EPiServer Positioned in the Visionaries Quadrant of the Magic Quadrant for Web Content Management
EPiServer, a leading provider of web content solutions, has announced that Gartner, Inc. has positioned it in the Visionaries quadrant of the Magic Quadrant for Web Content Management report.
“EPiServer’s innovation is rooted deeply in our mission to ensure strong business results for our customers and partners. We understand the need for personalised, measurable interaction across multiple channels as the web evolves from simple sites towards an ecosystem of content and community,” said Martin Henricson, CEO of EPiServer. “We believe Gartner’s evaluation reaffirms EPiServer’s commitment to our ecosystem strategy.”
EPiServer considers its recognition in the report a testament to the organisation’s approach to increasing the functionality of its products to exceed expectations in a swiftly developing market. With the introduction of the company’s MobilePack, a set of templates and software for creating mobile web applications that drive users' online engagement with businesses, EPiServer gave its customers a chance to interact with familiar and intuitive tools, taking into account that as more people connect with organisations through mobile devices this kind of infrastructure will become increasingly important.
EPiServer offers a platform for publishing content, building communities, communicating through multiple channels and selling online. The platform offering helps companies create online relationships with its customers, better understand customer behaviour, engage with customers on the social web and identify improvements to e-commerce processes that seamlessly turns website visitors from “browsers” into “buyers.”
The EPiServer platform, combining content, commerce, communication and community is available now. For more information, visit http://www.EPiServer.com/, or search “EPiServer” on Google.
“EPiServer’s innovation is rooted deeply in our mission to ensure strong business results for our customers and partners. We understand the need for personalised, measurable interaction across multiple channels as the web evolves from simple sites towards an ecosystem of content and community,” said Martin Henricson, CEO of EPiServer. “We believe Gartner’s evaluation reaffirms EPiServer’s commitment to our ecosystem strategy.”
EPiServer considers its recognition in the report a testament to the organisation’s approach to increasing the functionality of its products to exceed expectations in a swiftly developing market. With the introduction of the company’s MobilePack, a set of templates and software for creating mobile web applications that drive users' online engagement with businesses, EPiServer gave its customers a chance to interact with familiar and intuitive tools, taking into account that as more people connect with organisations through mobile devices this kind of infrastructure will become increasingly important.
EPiServer offers a platform for publishing content, building communities, communicating through multiple channels and selling online. The platform offering helps companies create online relationships with its customers, better understand customer behaviour, engage with customers on the social web and identify improvements to e-commerce processes that seamlessly turns website visitors from “browsers” into “buyers.”
The EPiServer platform, combining content, commerce, communication and community is available now. For more information, visit http://www.EPiServer.com/, or search “EPiServer” on Google.
Trustmarque Awarded CRN Services Provider of the Year
“We are delighted to have won Services Provider of the Year,” commented Angelo Di Ventura, Group Sales and Marketing Director for Trustmarque. “We have worked tirelessly over recent years to build a service model focused on addressing our customer’s business challenges, adding value at every stage of the project lifecycle, and not just delivering quantifiable cost savings at the point of procurement. Amidst market volatility we chose to invest over £1.4 million to strengthen our services division, developing the breadth and scope of our offering, and bringing in some of the most skilled and highly-prized talent in this space. It’s extremely rewarding to see our investment and commitment to service-led customer engagement is paying off not just in commercial terms, by contributing to a year-on-year increase of 28 per cent in Gross Profits, but in terms of customer and industry acclaim.”
The Services Provider of the Year Award recognises excellence in the delivery of service and support to end user customers and is only open to VARs, system integrators, converged resellers and other players that can truly call themselves a service provider. The awards take into consideration the reseller's ability to deliver real benefits to the user organisation, and to meet customer objectives in terms of improved efficiency, ROI and investment protection, and cost reductions.
“We have a fantastic team of experts who deliver a wide range of technical solutions for specific requirements together with providing comprehensive strategic consultancy and planning services that future proof our customers’ technology environments,” continues Di Ventura. “We are genuinely focused on making sure our customers unlock the greatest value possible from their technology investments and as such have developed a rich technical training programme for all our account managers to ensure individuals have the requisite technical and market knowledge and the appropriate certifications to offer the right advice and support to customers.”
The awards also take into account companies that have demonstrated innovation in developing and bringing-to-market new service offerings and responding to market issues.
“We have a really creative team who are constantly developing new and innovative ways of addressing customers’ business challenges in both commercial and technical terms. Earlier this year we acquired cloud infrastructure services provider, Nimbus Technology Systems, adding a suite of cloud and managed solutions to our offering to enable a greater degree of customisation and customer alignment. We are always looking at how we can better align our services to satisfy customer expectations,” comments Di Ventura.
To find out more about Trustmarque’s range of services, please visit www.trustmarquesolutions.com.
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