Kurmi Software Launches UC Provisioning Platform In The UK

Kurmi Software Launches UC Provisioning Platform In The UK

• French software vendor releases multi-vendor platform designed to optimise Unified Communications environments

London, UK, 11th May 2012 – Unified Communications Management software vendor, Kurmi Software, announced today that it will be introducing its two flagship products – Kurmi Unified Provisioning and Kurmi Unified Selfcare - into the UK market. Having created a strong presence in France, Germany, Italy and the Middle East, Kurmi Software is now keen to expand into the UK and is looking for local channel partners to take its products to market.

Kurmi Software offers a unique and comprehensive solution to help with end user deployment and the daily management of Unified Communications (UC) platforms from any location at any time, helping to dramatically reduce administration and improve end-user experience. Hosted through the cloud or on premise, Kurmi Software solutions are interoperable with all other Unified Communications vendor technologies, such as Avaya, Alcatel-Lucent, Cisco and Microsoft. The platform can host multiple sites allowing centralised management of UC as a Service (UCaaS) customers or large enterprises with multiple locations. The Kurmi Software suite comprises of two major applications:

• Kurmi Unified Provisioning for administrators dramatically reduces administration by enabling the provisioning of staff into UC environments at the click of a button. The solution leverages advanced user profiling techniques, bringing together multi-vendor environments into one user-intuitive platform and sets access to applications based on job requirements such as voice and telephony, conferencing, messaging, presence, instant messaging and collaboration.

• Kurmi Unified Selfcare for end users improves the end-user experience and reduces pressure on the IT department by helping employees self-manage their UC environment. End-users can handle simple tasks such as managing voicemail, configuring call forward, adding a photo or request PIN code and password resets without the active involvement of the help desk. It also provides an advanced browser based ‘Click to Call’ facility.

Abdel Kander, CEO for Kurmi Software, comments: “According to Gartner , the future of Unified Comms is not in homogenised environments, but in best of breed multi-vendor environments where companies may have telephony from Mitel or Cisco sitting next to messaging and presence from Microsoft and voicemail from another specialised outfit. This is why we have designed our technology to be able to drive all the different systems enabling companies to manage their environments effectively and efficiently.”

The availability of on-demand Unified Communications as a Service (UCaaS) also eliminates the need to make large upfront investment allowing smaller companies to take advantage of the technology. Kurmi Software’s multi-tenancy capabilities enable service providers to manage numerous customers through a single platform, which is helping service providers to give customers a better user experience while also bringing down the cost for running the service. Kander sees this as a great opportunity, particularly in the UK:

“The UK already has an established and forward thinking UC and SaaS (Software as a Service) model, so we expect this technology to have great traction as the Unified Communications as a Service market starts to take off. Given the fact our technology provides on-premise or cloud-hosted multi-tenancy, branding opportunities and scope for additional services, we see this as an attractive proposition for many Systems Integrators and service providers to resell our product as part of a wider Unified Comms as a Service offering.”

If you are interested in finding out more about Kurmi Software’s partner programme or seeing a product demonstration, please visit the Kurmi Software website at www.kurmi-software.com/en.