ECM Solutions from Kainos underpins 450-user EDRM system

The Parliamentary & Health Service Ombudsman (PHSO) has partnered with Kainos’s ECM division to oversee and manage the delivery of its corporate Electronic Document & Records Management solution.

Kainos, the IT Solutions company, was selected to deliver the high profile EDRM project which will be made available to over 450 users across the London Millbank and Manchester offices. The system is underpinned by Autonomy Records Management technology.

The contract to automate the PHSOs vast electronic document repository was awarded to Kainos, following a competitive tender, last year and is estimated to be valued in the region of a quarter of a million pounds.

Suzanne Wright, the PHSO’s head of information and records management comments “The Kainos team is a real pleasure to work with. This feels like a true partnership, both of us aiming for the same goal and feeling a sense of great pride in the outcome.”

Kainos is delivering the PHSO corporate EDRM system using the powerful, meaning-based capabilities of Autonomy’s Records Management solution. Once the first implementation has been rolled out, PHSO plans next to turn its attention to integrating EDRM into its casework management system and applying those same information management benefits, stemming the flow of information loss and delivering increased information visibility and access across its directorates.

Suzanne adds, “{{We set out to break down information silos, improve our records management practices and improve information sharing}} and access across the business. In doing so our aim is to ensure clear recognition that our information is a corporate rather than personal asset.”

Sheila McWilliams is head of Kainos’s ECM Solutions division and comments, “We are delighted to have been selected by the PHSO for this corporate information project. We are working closely with Suzanne and the team to deliver a compliant EDRM solution that will facilitate better business and accelerate information retrieval and collaboration across the user community.”

FACTFILE:

ECM Solutions from Kainos, is a specialist technology solutions and service provider dedicated to delivering comprehensive ECM solutions – from full electronic document and records management, knowledge management and web content management through to scanning technologies and services, business process management and collaboration systems.

With more than 10 years experience deploying advanced ECM solutions, particularly built around the powerful capabilities of Autonomy and Microsoft SharePoint, Kainos’s ECM Solutions division is one of just a handful of suppliers on the OGC Buying Solutions Framework for EDRM solutions, as well as the Buying Solutions Digital Continuity Framework. www.kainos.com/ecm