Westcoastcloud to protect it from email borne threats.One of the UKs largest privately-owned organisations has turned to
Murray International Holdings
(MIH) delivers solutions to a diverse range of sectors including
metals, property, oil and gas and outsourcing. Since 2000 the group’s
ICT strategy and services have been delivered in partnership with Capito, a leading managed services provider headquartered in Livingston, Scotland.
MIH has grown to encompass over 50 different email domains with a
resultant rise in email traffic, from under 100,000 emails a month to
more than 1 million. This had a negative impact both on the system and
end-users at MIH.
Mark Gammie, Operations Director for Capito, explained: “Our Managed
Service Desk team were spending an increasing amount of time handling
calls that were email related so we decided to look for a cloud-based
solution that would not only deliver integrated threat protection but
would also alleviate bandwidth issues by filtering and cleaning the
email prior to it entering the network.”
Capito decided that Westcoastcloud’s cloud-based Netintelligence email filter managed service met it requirements and strategic direction for MIH.
Mark said: “Westcoastcloud is a 100% channel focused organisation and we
were comfortable that we could work in partnership to meet the
requirements of MIH. Westcoastcloud clearly demonstrated how
Netintelligence would guarantee service levels around spam and virus
protection as well as the scalability to meet future requirements.”
In addition to reducing network bandwidth by capturing 100% of known
viruses and reducing spam by 99% before it hits the MIH corporate
network, Netintelligence also saves the managed service desk at Capito
time and energy previously spent on administration.
Greg Scott, IT Manager for Murray Metals Holdings said: “Since the
introduction of the Netintelligence service I’m happy to confirm that we
have had very limited incidents of spam or email threats reaching our
end users, thus making our mail management a great deal easier”
Capito has also switched its own internal systems to use Netintelligence.
Bill Strain, director of Westcoastcloud, said: “Spam email accounts for
billions of emails across the world every day resulting in risk to
business and poor productivity. Stopping it in its tracks is of critical
importance to global organisations like Murray International Holdings.
By working with Capito and MIH we have succeeded in protecting their
staff and network from email borne threats.”
For the case study visit http://www.westcoastcloud.com/case-studies/